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What documents do I need to pursue a lemon law claim against the manufacturer of my vehicle?


Consumers need to establish that the dealer has worked on the vehicle the requisite number of times or that the vehicle was out of service for the minimum number of days. Consumers need to ensure that service reports are accurate and that they save these records. The service report should include certain critical information, such as dates the vehicle was in and out of service, repair attempts, mileage of the vehicle, and the customer’s complaint. Even if the service technician looks at the car quickly during the visit and indicates that he cannot duplicate the complaint, you should never leave without written documentation of the visit and complaint. Always confirm that all of your complaints are accurately reflected on the service report. Complaints should also be relatively general. If you detect noise in the transmission, front tire, or engine, you should describe the problem as “noise in the front end.”

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